FAQ | ZUMBAESCAPE
F.A.Q.

Frequently Asked Questions.

What is included in the price for Zumba Escape?

Your acommodation in a luxury room, all food and beverages, all Zumba Fitness activities and concerts, use of all the pools and resort activities, taxes and tips.

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Who can attend this vacation?

Zumba Escape is available for all! It doesn’t matter if you are a Zumba Fitness instructor, a fan, a class participant or just attending with friends or family, whether you are young or all, there is a place for anyone who wants to spend an unforgettable vacation.

For Instructors: What is the difference between Zumba Escape and Zumba® Convention?

Zumba Escape is organized by Zumbashop.  It includes hotel stay, all food and beverages, resort amenities and activities and access to all Zumba® Fitness activities. However, unlike Zumba® Convention who is for ZIN members only, anyone can attend Zumba Escape. Therefore its activities are focused on fun and not education.

What kind of rooms are available?

All rooms are double unless you request an individual room. You can add up to two minors under 17 year old at a discounted rate. No minors are allowed at the Zumba classes or events. No exceptions. However they can be a part of the hotel activities and the Kids Club.

What is the cancellation policy?

Zumba Escape 2019 can’t be cancelled, no exceptions. The deposit fee and any other payments made towards this vacation, confirms your agreement to our terms and conditions, including the no cancellation policy. None of the said payments can be transferred or credited towards zumbashop.mx

The vacation is transferrable up until 30 days before the start of Zumba Escape. Within 30 days of the start of Zumba Escape, there will be no changes, no exception.

Will Beto Perez attend Zumba Escape?

Yes! Beto Perez will be there. Come take his class, take a picture or catch him at the pool!

Will there be Aqua Zumba® classes?

Yes! You asked, we listened. This year we will have two Aqua Zumba classes. However, there are limited spaces available.

They will be assigned on a first come, fist served basis.

What can the Strong by Zumba® fans expect from Zumba Escape?

Based on your requests, we will have more Strong by Zumba® classes. Also, for an additional cost, Sync members will be able to attend a Sync Lab.

Is transportation included in the price?

No, transportation should be purchased separately.

Need help? Contact us!

For additional questions, please email us at atencion@zumbaescape.com and your inquiry will be responded within 24 hours.

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